KARP JEWELLERY will only classify items that have been received damaged and within 7 days from date of delivery.
Please note that items that have been damaged due to wear and tear are not considered by KARP JEWELLERY to be faulty. Where possible, we will offer to repair faulty items. If you wish to exchange the faulty item we will only replace the faulty item with the same item and the same size. You will receive a full refund if the item cannot be repaired or replaced by KARP JEWELLERY. For more info you can email us on: firstname.lastname@example.org